Question list
- How long does it take for delivery?
- How can I contact courier service who will deliver to me?
- Do you deliver to address outside Thailand?
- Why is faster delivery option not available?
- How do I configure my address?
- Can I change delivery address, phone number after placing order?
- What if I'm not at home when JD CENTRAL makes the delivery?
- What should I do if I accidentally confirm reception of order when I did not receive delivery yet?
- Shipping Policy
- After I place an order, when will the seller ship my item?
Easy Returns
Refund on items if you change your mind*
Guaranteed Delivery
Track your order every step of the way
Secure Payments
All purchases are processed quickly and safely
3x Money Back*
JD CENTRAL Official Store 100% Authenticity Guarantee
- Earn money with us
- Sale on site
- Expectation of the influencer
- Join alliance program
- Buyer security
- Safety payment
- Refund and return goods
- Privacy policy
- Let us help you
- Contact us
- Terms and Conditions
- JD Group
- JD.com
- JD.ru
- JD.id
- Joybuy.com
JD CENTRAL is an ecommerce joint venture between Central Group, the biggest retail conglomerate in Thailand, and JD.com,
the largest retailer in China.
Our core mission is to provide the best online shopping experience in Thailand to our beloved customer, both on our
website at jd.co.th and on our JD CENTRAL mobile application, by offering the widest range of high-quality and authentic
products at the best prices, along with a quick, reliable and efficient delivery service.
JD CENTRAL aims to make online shopping a fun and enjoyable experience by having a number of brand named products including
various categories for customers to choose from such as Mobiles & Tablets, Computers & Office, Consumer Electronics,
Fashion, Sporting Goods, Home Appliances, Cleaning & Pets and Food & Beverage
We believe that our unwavering commitment to putting the customer first is what makes us unique. This aspiration is
underpinned by cutting-edge technology encompassing big data, artificial intelligence and automation, used to deliver
an unrivalled quality of service both online and offline.
JD CENTRAL also seeks to play a leading role in enhancing the competitiveness of Thai SMEs globally and in helping Thailand
uplift the country’s logistics infrastructure to an international standard. We are also committed to supporting Thailand’s
bid to become a major ecommerce hub for ASEAN in the near future.
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HEAD OFFICE
CENTRAL JD COMMERCE COMPANY LIMITED
127 Gaysorn Tower, 28th Floor and 29th Floor, Ratchadamri Road, Kwaeng Lumpini, Khet Pathumwan, Bangkok 10330
CUSTOMER SERVICE
JD CENTRAL (Customer Service)
Trendy Office Building, 17th Floor, Sukhumvit Soi 13, Klong Toei-Nuea, Wattana, Bangkok 10110
Email: CS@JD.CO.TH
Tel: 02 030 4599
CENTRAL JD COMMERCE COMPANY LIMITED
127 Gaysorn Tower, 28th Floor and 29th Floor, Ratchadamri Road, Kwaeng Lumpini, Khet Pathumwan, Bangkok 10330
CUSTOMER SERVICE
JD CENTRAL (Customer Service)
Trendy Office Building, 17th Floor, Sukhumvit Soi 13, Klong Toei-Nuea, Wattana, Bangkok 10110
Email: CS@JD.CO.TH
Tel: 02 030 4599
Copyright © 2019 JD.co.th All Rights Reserved
CENTRAL JD COMMERCE COMPANY LIMITED
127 Gaysorn Tower, 28th, 29th Floor, Ratchadamri Road
Lumpini Sub-District, Pathumwan District, Bangkok, 10330. Contact cs@jd.co.th
Copyright © 2019 JD.co.th All Rights Reserved