You must contact the seller directly and
items will be treated on a case by case basis. However, permission to return
the item for a refund cannot be guaranteed and acceptance of return will be at
the seller’s absolute discretion.
JD CENTRAL is an ecommerce joint venture between Central Group, the biggest retail conglomerate in Thailand, and JD.com,
the largest retailer in China.
Our core mission is to provide the best online shopping experience in Thailand to our beloved customer, both on our
website at jd.co.th and on our JD CENTRAL mobile application, by offering the widest range of high-quality and authentic
products at the best prices, along with a quick, reliable and efficient delivery service.
JD CENTRAL aims to make online shopping a fun and enjoyable experience by having a number of brand named products including
various categories for customers to choose from such as Mobiles & Tablets, Computers & Office, Consumer Electronics,
Fashion, Sporting Goods, Home Appliances, Cleaning & Pets and Food & Beverage
We believe that our unwavering commitment to putting the customer first is what makes us unique. This aspiration is
underpinned by cutting-edge technology encompassing big data, artificial intelligence and automation, used to deliver
an unrivalled quality of service both online and offline.
JD CENTRAL also seeks to play a leading role in enhancing the competitiveness of Thai SMEs globally and in helping Thailand
uplift the country’s logistics infrastructure to an international standard. We are also committed to supporting Thailand’s
bid to become a major ecommerce hub for ASEAN in the near future.
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HEAD OFFICE CENTRAL JD COMMERCE COMPANY LIMITED 127 Gaysorn Tower, 28th Floor and 29th Floor, Ratchadamri Road,
Kwaeng Lumpini, Khet Pathumwan, Bangkok 10330
CUSTOMER SERVICE JD CENTRAL (Customer Service) Trendy Office Building, 17th Floor, Sukhumvit Soi 13, Klong
Toei-Nuea, Wattana, Bangkok 10110 Email: CS@JD.CO.TH Tel: 02 030 4599