Help Center
Help Center > After-sales Service > After-Sales Service > After-Sales Process

How can I check my refund status?

Please check your Account’s JD Points if refund is done by JD Points.  For bank transfer and card reversal, please check your bank account or your statement. If you have not received your refund after our promised refund processing time, you can contact our customer service team via 02-030-4599 or email us at cs@jd.co.th. You can check your refund processing time via http://help.jd.co.th/helpCenter/detailInfo/204/331/414


Resolved ! Thank you for your participation !

Unsolved ! Please send your comments!
What do you think is the reason for the problem?
  • Too complicated to understand
  • Too many words, too lazy to see
  • The writing is not clear
  • Not at all. I want to see it