Help Center
Help Center > Shipping > Shipping & Delivery > Shipping & Delivery

What if I'm not at home when JD CENTRAL makes the delivery?

- Members residing at your place of delivery may collect the delivery for you. However, your neighbor is not a valid recipient to collect the delivery on your behalf

- If delivery fails, our courier will call you for reschedule. However,If we cannot deliver after 5 times attempt , your order might be automatically cancelled and prepaid amount will be refunded to your account.

Resolved ! Thank you for your participation !

Unsolved ! Please send your comments!
What do you think is the reason for the problem?
  • Too complicated to understand
  • Too many words, too lazy to see
  • The writing is not clear
  • Not at all. I want to see it