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JD CENTRAL Privacy Policy

Data protection is a matter that Central JD Commerce Ltd. (“JD CENTRAL”) values and uphold.  Our Customer’s privacy is important to us and we take this concern seriously. We will only voluntarily collect, store, disclose, or use your personal information. If you do not accept and agree with the terms and conditions prescribed this privacy policy, please refrain from using our platform, including registering as our member.

We will only collect your information that deems necessary for us to fulfil our services. We may ask your permission to collect other information for other purposes such as improving our services and customer behavior analysis. We will only keep your information for as long as we are prescribed by the law or as it is necessary for the purposes of which such information was collected.  

You can visit our platform and browse without having to provide any personal information. During your visit, you will remain anonymous. We cannot identify your identity unless you have registered an account on JD CENTRAL platform and log-in to your account.  

 

1.    Collection of Personal Information  

Upon registering a JD CENTRAL account, or otherwise you provided us with your personal information. We will collect your necessary personal information as the following:  

o   Name 

o   Delivery Address 

o   Email Address 

o   Mobile Number 

o   Date of Birth 

o   Gender 

You shall provide the most accurate information to JD CENTRAL or, JD CENTRAL’s authorized agent. You shall keep your information up to date and inform us of any changes. We reserve the right to request for further documents to verify the information you provided.

We will only collect your personal information that you provided to us voluntarily. If you choose not to submit your personal information, or subsequently withdraw your consent for us to use your personal information, we may not be able to provide you with our services.

You may access and update your personal information at any time. If you provided any third party’s personal information, we assumes that you have obtained consent from the relevant third party to share his or her personal information. JD CENTRAL is not responsible if the personal information you provided did not receive any consent from the relevant third party that is the rightful owner of such personal information.

If you registered an account with JD CENTRAL by using your social media account, or you have linked your JD CENTRAL account to your social media account, or use any other JD CENTRAL social media features, we may access your information which you have voluntarily provided under your social media account via that social media provider in accordance with the provider's policies

 

2.    Use and Disclosure of Personal Information  

The personal information we collected from you will be used and/or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:  

1.    To facilitate your experience on our platform

2.    To process orders you have submitted on JD CENTRAL platform

3.    To process your payments for your orders that was made on JD CENTRAL platform 

4.    To deliver the products you have purchased on JD CENTRAL platform

*Note: We may pass your information to a third party in order to make delivery of the product to you have ordered

5.    To provide update on the delivery of the products

6.    To use for customer support purposes

7.    To compare information and verify with third parties that the information of the delivery is accurate 

8.    To send newsletter about marketing or promotional materials

9.    To carry out financial transaction related to the payments

10.  To audit the data on JD CENTRAL platform

11.   To improve the layout or content of the pages on JD CENTRAL platform

12.   To identify visitors on JD CENTRAL platform

13.   To carry out research on our user demographics and behavior

14.   To provide useful information during your browsing on JD CENTRAL platform

15.   To provide information about JD CENTRAL or any third party Sellers’ products and services

You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. 

In case of exceptional circumstances, JD CENTRAL may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal or regulatory requirements and requests.

We may share your personal information with third parties or our affiliates for the abovementioned purposes, specifically, completing your transaction, managing your account, marketing and fulfilling any legal or regulatory requirements, or requests as deemed necessary by JD CENTRAL.

In sharing your personal information with third parties or our affiliates, we will try our best to ensure that the third parties and our affiliates will keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks. The information that the third parties and our affiliates obtained shall be use with good faith and only for their use only.

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information is generally one of the transferred business assets, unless the customer consents otherwise. In an unlikely event that JD CENTRAL, or substantially all of JD CENTRAL assets are acquired, customer information will be one of the transferred assets. 

 

3.    JD CENTRAL’s rights to disclose personal information

You acknowledge and agree that JD CENTRAL has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement, or other authorities, or the relevant rights owner.

If JD CENTRAL has reasonable grounds to believe that this closure of your personal information is necessary for the purpose of meeting any obligations, requirements, or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/ or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any actions, and or waive your right to take any actions against JD CENTRAL for the disclosure of your personal information in these circumstances. 

 

4.    Withdrawal of Consent  

You may withdraw your consent that you have given to JD CENTRAL to use, collect, and share your information at any time.  However, if you wish to withdraw your consent, you must inform JD CENTRAL via cs@jd.co.th. Please note that once you withdraw your consent, we may not be in the position to provide you our services or perform as promised in any contract we have with you. Our legal rights and remedies are expressly reserved in such event.  

 

5.    Updating Your Personal Information  

You can update your personal information anytime by accessing your account on JD CENTRAL platform. Please update your personal information in case there are any changes. If your personal information is not up to date, it may cause delay or other complications upon your order delivery.

We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the purposes stated above.  

 

6.    Requesting Your Personal Information  

If you would like to view the personal information we have collected from you, or you have any inquiry about the ways in which your personal information has been or may have been used or disclosed by JD CENTRAL within the past year, please contact us via cs@jd.co.th. We reserved the right to charge a reasonable administrative fee for retrieving your personal information records.  

 

 

7.    Security of Your Personal Information  

JD CENTRAL ensures that all information collected will be safely and securely stored. We protect your personal information by:  

·      Restricting access to personal information 

·      Maintaining technology updates to prevent unauthorized computer access 

·      Securely destroying your personal information when it is no longer needed for any legal or business purpose 

Note: Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your JD CENTRAL password to anyone. If you have shared your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to JD CENTRAL. You could also be subject to be legally binding to actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us via cs@jd.co.th. Please make sure you log off from your account and close the browser when you finished using your account on a shared computer. 

 

8.    Minor  

For any Minor as prescribed under Thai law, you must obtain you legal representative’s consent and permission prior registering an account on JD CENTRAL. Upon registration, we assume that you have obtained consent and permission from your legal representative. You agree and acknowledged that JD CENTRAL is not responsible for any registration without obtaining such consent and permission stated above.    

 

9.    Collection of Computer Data  

JD CENTRAL or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you access or uses the services on our platform.

When you visit JD CENTRAL platform, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:  

  • Your computer's IP address 
  • Browser type 
  • Webpage you were visiting before you came to our Platform 
  • The pages within the Platform which you visit 
  • The time spent on those pages, items
  • Information searched for on the Platform, access times and dates, and other statistics.  

The information stated above are collected to help us improve our services.   

Cookies are small text files, in which are typically made up of letters and numbers. Cookies will placed in the memory of your browser or device when you visit a website or view a message. Cookies allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests, and to make our services more convenient and useful to you.  

Web beacons are small graphic images that may be included on JD CENTRAL platform. Web beacons allow JD CENTRAL to count users who have viewed pages on JD CENTRAL platform, in which it helps us understand your preference and interests.  

 

10.                  No Spam, Spyware, or Virus  

Spam, spyware or virus are not allowed on JD CENTRAL platform. Any users, including Sellers are not allowed to add other users or Sellers via email or any other forms of communication, unless such user or Seller expressly gives consent to do so. You should not send any messages which contain spam, spyware or virus via JD CENTRAL Platform. If you would like to report any suspicious messages, please contact us via cs@jd.co.th.

 

11.                  Changes to the Privacy Policy  

JD CENTRAL shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on JD CENTRAL platform. 

 

12.                  Contact us

If you wish contact us to withdraw your consent that you gave JD CENTRAL to use your personal information, or you wish to request for the access and/or correction of your personal information, or you have any inquiries, or you have any comments or concerns, or you need any help on technical or cookie-related matters, please feel free to contact us via cs@jd.co.th

 


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