Help Center
Help Center > Orders > Placing Orders > Placing Orders

Appliance purchased on JD CENTRAL not working anymore, what should I do?

Please check the item’s warranty and our returns and refunds policy. Contact your seller for repair if the product meets after-sales policy policy. To claim product warranty, please follow steps below


1. Click "My Orders"

image2018-12-20_15-26-22



2. Select "After-Sales Support"

image2018-12-20_15-30-1



3. Click "Apply" on the product you wish to get it serviced

image2018-12-20_15-29-19



4. Select "Repair", fill in information required and click "submit". Your application for warranty process will then begin and our after-sales team will soon be in touch with you.

image2018-12-20_15-32-57


Resolved ! Thank you for your participation !

Unsolved ! Please send your comments!
What do you think is the reason for the problem?
  • Too complicated to understand
  • Too many words, too lazy to see
  • The writing is not clear
  • Not at all. I want to see it