Permission to exchange an item depends upon the condition of the product and the condition of return specified at the time of purchase.
These are the key points you should be aware of:
○ JD CENTRAL reserves the rights to exchange only the same product as ordered by the customer
○ JD CENTRAL can’t exchange the another color, option or size to customer
○ If the customer wishes to exchange for another color, option or size, customer needs to return product and place a new order