Please check your Account’s JD Points if
refund is done by JD Points. For bank
transfer and card reversal, please check your bank account or your statement.
If you have not received your refund after our promised refund processing time,
you can contact our customer service team via 02-030-4599 or email us email@example.com. You can check your refund processing time viahttp://help.jd.co.th/helpCenter/detailInfo/204/331/414