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I have received an incorrect item

We apologize for the inconvenience caused. Please take pictures of the incorrect item you have received and proceed to after sales support by following steps below.


1. On the homepage, click "My Orders"

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2. Select "After-Sales Support" on the left navigation bar

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3. Select "Apply" below the product you have wrongly received

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4. Select "Exchange", fill in information and pictures of the wrong item and click "Submit" to begin exchange process

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