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I cannot sign-in to my account

Please ensure that your username, email, phone number, or password is correct.  


Please carefully check whether the CAPS LOCK is on, the language is incorrect, or are there any spaces in the password.


In addition, we advice you to clear your cookies to make sure that there are no distrubance from other sites.


If you forgot your password, please select "Forgot your password?" to change your password.


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What do you think is the reason for the problem?
  • Too complicated to understand
  • Too many words, too lazy to see
  • The writing is not clear
  • Not at all. I want to see it