Help Center
Help Center > Account > Account Management > Account Management

How do I change my password

The instructions below are only for when you remember your password. If you forgot your password please go to this page: https://help.jd.co.th/helpCenter/detailInfo/396/312/313


1.    Go to "My JD CENTRAL" at the top navigation menu and sign-in to your account.


WeChat Screenshot_20190117114538


3.    Go to "Account Security" on the left navigation menu under "Account Settings".


WeChat Screenshot_20190117114603


4.    Select "Change" on the Password 





5.    Please select  "Get Email" or "Get SMS" to receive the verification code.




6.    Once you enter your verification code, please select "submit" to process to setting your new password. 



Resolved ! Thank you for your participation !

Unsolved ! Please send your comments!
What do you think is the reason for the problem?
  • Too complicated to understand
  • Too many words, too lazy to see
  • The writing is not clear
  • Not at all. I want to see it