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What are the rules for using coupons?

1. Coupons issued by JD CENTRAL can only be used to secure discounts on orders from us. They cannot be exchanged for cash or used for other purposes.

2. If an order with All-Category, Category-Specific or Store-Specific D Coupons applied to it is not split, the system will automatically return the corresponding D Coupons in the event of a cancellation. If the order is split and one or more of the sub-orders are cancelled, none of the D Coupons will be returned.

 

3. If an order with All-Category, Category-Specific, or Store-Specific J Coupons applied to it is not split, the system will likewise return the corresponding J Coupons in the event of a cancellation. If the order is split and one or more of the sub-orders are cancelled, Category-Specific and Store-Specific J Coupons will not be returned but users will be compensated for All-Category J Coupons with an equivalent amount of JD Points. 

4. If an order has All-Category, Category-Specific or Store-Specific J Coupons applied to it and is then subsequently returned, none of the associated coupons will be returned.

5. For an order that uses All-Category or Category-Specific D Coupons, if products are returned, the system will distribute the value of these coupons to each item according to the ratio of product price to order amount, and then refund the customer accordingly. If only some of products from the order are returned, none of the applicable D Coupons will be returned and the value of these coupons will be deducted directly. To clarify, the system will return D Coupons only when all the items in a given order are returned.

6. Operators of Stores on JD CENTRAL cannot use any type of D Coupon to place an order. JD CENTRAL reserves the right to cancel any orders places under such circumstances.

7. The sale or transfer of any coupons issued by JD CENTRAL is strictly prohibited. If such as case is discovered, all related coupons will be voided immediately.

8. JD CENTRAL reserves the right to interpret the preceding rules in accordance with the relevant national laws and regulations.

9. JD CENTRAL reserves the right to change this policy at any time without prior notice.

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