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Coupons Terms & Conditions

Coupons Terms & Conditions

1.     The purpose of issuing the coupon is to promote products and services offered on JD CENTRAL platform, in any channels including the website and the mobile application channel. Coupons can be used to obtain discounts of products and services under terms and conditions specified by JD CENTRAL. Coupon cannot be exchanged or changed for cash or used for other purposes.

2.     J D CENTRAL provides two (2) major types of coupons: J coupons and D coupons

2.1    J Coupons are discount coupons for any purchases of products and services on JD CENTRAL platform without minimum spending required. J Coupons are categorized as follows:

2.1.1    J Coupon for All Categories: This type of discount coupon is applicable to the purchase of any product category on JD CENTRAL platforms with no minimum spending required.

2.1.2    J Coupon for Selected Categories: This type of discount coupon is applicable to the purchase on the selected categories or types only, without minimum spending required. To redeem the coupon, the purchased product must be in the category specified on the coupon.

2.1.3    J Coupon by Seller: This type of discount coupon is applicable to the purchase on products from selected stores on JD CENTRAL platform only as stated on the coupon. To redeem this coupon, all products in your purchase order must be from the specified stores.

2.2    D coupons are discount coupons for any purchase of products and services on JD CENTRAL platform which are subject to the specific terms and conditions as stated on the coupons. D Coupons are categorized as follows;

2.2.1    D Coupon for All Categories: This type of discount coupon is applicable to the purchase of any product category on JD CENTRAL platforms. To redeem this coupon, the purchase need to be aligned with the terms and conditions specified on the coupon.

2.2.2    D Coupon for Selected Categories: This type of discount coupon can be redeemed for discounts on selected product categories or types stated on the coupons only. To redeem this coupon, the purchase need to be aligned with the terms and conditions specified on the coupon.

2.2.3    D Coupon by Seller: This type of discount coupon can be redeemed for discounts only for the purchase of products from specific stores on JD CENTRAL platforms in accordance with the terms and condition on the coupon.

3.     Coupon Distribution and Collection

3.1    All types of coupons can be claimed or collected on JD CENTRAL platforms or channels specified by JD CENTRAL.

3.2    All types of coupons distributed on JD CENTRAL platforms may be subject to the restrictions on the timing of distribution and collection, depending on the terms and conditions of any specific promotional campaign or the discretion of any specific store. You may refer to all available coupons on the “COUPONS” menu on the website or on the page of the relevant promotional campaign.

3.3    JD CENTRAL reserves the right to

3.4    All types of coupons may be limited, and JD CENTRAL reserves the rights to distribute the available coupons on the first-come-first-serve basis.

4.     Coupon Redemption and Other Terms and Conditions

4.1    Coupons must be redeemed within the validity period as stated on the coupons or on “MY JD CENTRAL” menu on your user account under the “COUPONS” menu. Any coupons that are not redeemed within the validity period will be automatically expired and will no longer be valid after the expiration.

4.2    After receiving any coupon, you may redeem the coupon to obtain the discount for any applicable purchase of products or services equivalent to the value stated on the coupons. Discount coupons are valid when you comply with terms and conditions stated on the coupons. Failure to comply with terms and conditions stated, both in this and on the coupon itself, will and may constitute the invalidity on such coupon in such and any future redemption. Each coupon cannot be redeemed in combination with any other coupons or any other offer or discounts or promotions, unless stated otherwise on any specific coupon or any specific promotional offer.

4.3    All products under the Liquor category or Baby Milk formula 1 and formula 2 category are not permitted to join any marketing or promotion campaign. Therefore, all products under the Liquor category or Baby Milk formula 1 and formula 2 are excluded from being purchase with any coupon.

4.4    All types of coupon are created as a single-use coupon. Any coupon that has already been used will not be able to be use again.

4.5    JD CENTRAL reserves the rights to limit and/or permit any coupon redemption on the applicable purchase on certain platform or channels only. Such redemption may not be applicable on other channels or platforms beyond the specified channels/platform.

4.6    In the event that any specific terms and conditions of coupons or of any other promotions are of any contradictions, discrepancies or inconsistencies with the terms and conditions stated in this article, such specific terms and conditions shall prevail.

5.     The sale or transfer of any coupons compatible for use on the platform of JD CENTRAL to any third party or any user account is strictly prohibited. Upon our finding, JD CENTRAL reserves the rights to immediately limit, block or prevent you and the related parties from any access to our services, including but not limited to any use or redemption of the coupons.

6.     The interpretations of terms and conditions are subject to applicable Thai laws and regulations in force and to the jurisdiction of the Thai court. The terms and conditions may be translated into other languages for the convenience only. Any dispute on the contents or the interpretation of these terms and conditions or any inconsistency or discrepancy between the Thai version and any other language version hereof shall be overridden by the Thai version for any conclusive approach. If any provisions of these terms and conditions are ruled, or interpreted to be voided or contrary to the applicable laws, or rendered as unenforceable, the invalidity of such provisions shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

7.     If a coupon is redeemed and, at a later stage, cancelled or any product is returned, JD CENTRAL reserves the right not to return such coupon or refund any promotional values thereof.

8.     JD CENTRAL reserves the right, at its sole discretion, to suspend, modify, restrict, recall, discontinue or terminate coupons at any time for any reasons without any prior notification.

9.     JD CENTRAL reserves the right to modify or revise any relevant terms and conditions without prior notice. You hereby agree that such modifications and revisions shall not render the existing terms and conditions as the untrue statement, and hereby accept the provisions of any modified or revised versions hereof in place of the existing version.

10.  Any disputes arising from the coupon or any promotion shall be subject to JD CENTRAL’s decision, which shall be irrevocably absolute and finalized.

11.  For any queries or additional information required, please contact JD CENTRAL online customer service via live chat, email <cs@jd.co.th> or alternatively call 02-030-4599.


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